How it Works
When you hire Filipino workers through your xunread.com Premium Account, you’ll mark them as “hired” in their profile. Their names will immediately appear on your Premium Employer Dashboard.
Next to each workers name is a “VA Mentoring” toggle that you can switch on or off. When you opt to turn the VA Mentoring toggle on, one of our qualified VA mentors will reach out to your VA via email. In the initial email, they will introduce themselves and explain their purpose to your worker as an open open-ended resource.
Your worker can email our VA mentors to ask for help at anytime. In some situations, our VA mentor may even contact your worker via phone to help them solve issues quickly and efficiently. The mentor may even contact you directly to help mediate necessary situations.
Our mentors give your VA an additional life-line and advocate in their success as remote workers. It’s a win-win for you and your worker. And if, for whatever reason, your worker no longer requires the mentoring service, you can simply switch their mentoring toggle to “off.”
*Note: Mentoring will continue as long as you maintain your Premium Subscription. If you choose to cancel your subscription, active mentoring will be disabled on our end. However, your VA will still have a relationship with our mentor and will still be able to contact them (which may help solve problems down the road).